Effective Date: December 17, 2024
CASA ARTISTICA INC (“we,” “our,” or “us”) operates the website casaartistica.com (the “Website”). We value your privacy and are committed to protecting your personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, share, store, and protect your personal data and outlines your rights in relation to the information we hold.
1. Data We Collect
We collect and process the following categories of personal data when you use our Website:
a) Personal Information You Provide
- Name
- Email address
- Contact number
- Shipping and billing address
- Payment information (processed securely by third-party payment processors)
b) Automatically Collected Data
When you visit our Website, certain data is collected automatically, including:
- IP address
- Browser type and version
- Device information
- Pages visited, date and time of access, and other analytics data
c) Cookies and Similar Technologies
We use cookies and similar tracking technologies to improve user experience and analyze website traffic. For details, please see our Cookie Policy.
2. How We Use Your Data
We process your personal data for the following purposes:
- To process and fulfill your orders (e.g., furniture purchases, delivery, payment processing).
- To provide customer support and respond to inquiries.
- To improve and personalize your user experience on our Website.
- To send marketing emails and newsletters (only with your consent).
- To comply with legal obligations and protect our legal rights.
- To detect, prevent, and address fraudulent or unauthorized activities.
3. Legal Basis for Data Processing
Under GDPR, we process your personal data based on the following legal grounds:
- Contractual Obligation: To fulfill orders, deliver products, and provide customer support.
- Legitimate Interest: To improve our Website, ensure security, and manage business operations.
- Consent: For marketing communications (which you can opt out of at any time).
- Legal Obligation: To comply with applicable laws and regulations.
4. How We Share Your Data
We do not sell your personal data. However, we may share your information with trusted third parties under the following circumstances:
- Service Providers: We use third-party providers for order fulfillment, payment processing, and website analytics.
- Legal Requirements: If required to comply with legal obligations, court orders, or government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of business assets.
All third parties processing your data on our behalf are bound by contractual agreements to safeguard your personal information.
5. Data Storage and Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
- For orders and transactions, we store your data for up to 5 years to comply with financial and tax regulations.
- For marketing purposes, we retain data until you withdraw your consent.
Data is stored securely on servers with appropriate technical and organizational measures to protect against unauthorized access, loss, or misuse.
6. Your GDPR Rights
As a user under the GDPR, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Correct any inaccurate or incomplete data.
- Right to Erasure (“Right to Be Forgotten”): Request deletion of your personal data under certain conditions.
- Right to Restrict Processing: Limit the way we process your data.
- Right to Data Portability: Request your data in a structured, machine-readable format.
- Right to Object: Object to data processing for marketing purposes or based on legitimate interests.
- Right to Withdraw Consent: Withdraw your consent at any time.
- Right to Lodge a Complaint: File a complaint with a supervisory authority if you believe your rights have been violated.
To exercise your rights, contact us at [email protected]. We may ask you to verify your identity before fulfilling your request.
7. Data Security Measures
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:
- Secure SSL encryption for data transmission.
- Restricted access to personal data on a need-to-know basis.
- Regular monitoring of systems for potential vulnerabilities.
However, no data transmission or storage system is completely secure. You are encouraged to protect your account credentials and report any suspicious activity.
8. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze traffic and personalize content. You can manage cookie preferences through your browser settings. For further details, please refer to our Cookie Policy.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal data.
10. Children’s Privacy
Our Website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected data from a child, we will delete it promptly.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our data processing practices. The updated version will be posted on this page with the “Effective Date” revised. We encourage you to review this Privacy Policy regularly.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:
CASA ARTISTICA INC
Email: [email protected]
Address: Mandaue City, Cebu, Philippines
By using our Website, you acknowledge that you have read and understood this Privacy Policy.